As a physical therapist, you have a lot on your plate. Filing claims shouldn’t take up the majority of your time and resources. We’ve compiled the top three tips for filing physical therapy claims to increase efficiency, profitability, and patient care.
The first step is to optimize your claims. Be sure to use an up to date practice management software that allows you to keep track of each patient’s information, including their insurance information. Be sure that when you are writing the SOAP notes for each patient, that the billing and diagnoses codes are cohesive.
A great way to do this is with a clearinghouse. Medical billing clearinghouses scrub claims to ensure that each claim is correctly filled out before it can be submitted to a payer. If a claim is missing something, the clearinghouse will find it and notify the claims professional of the error. For more information on physical therapy claims billing clearinghouse services, click here.
Increasing efficiency through a clearinghouse as discussed above is one way to start seeing more efficient workflows in your physical therapy practice. However, this is just the tip of the iceberg. Increasing efficiency can also be implemented through ensuring that your claims are optimized (as discussed above), so that inaccurate submissions can be avoided.
Also, it is important to assign roles among your billing staff. Who is responsible for filing claims? Who is responsible for following up on submitted claims? By assigning clearly articulated roles among your claims and billing staff within your practice, efficiency will be increased by minimizing redundancy of workplace tasks.
Let’s face it, paper filing was great. But it had its day in the sun. The future is now, and the future is digital filing. Most insurance companies, Medicare included, will not accept paper claims. It’s simply not an efficient way to run an organization, and it costs businesses thousands of dollars each year to maintain a paper-only business.
If you’re not filing digitally, you’re going to run into a ton of road blocks. The first step is to ensure that you are using an efficient practice management software to keep track of your patient information. Next, you’ll want to get in touch with a claims clearinghouse in order to electronically transfer data to payers (insurance companies). If going digital seems too complicated, feel free to reach out to our friendly customer support staff here at Apex EDI. We can walk you through the process and demonstrate how user-friendly and efficient our services truly are.
For more information about filing physical therapy claims, and for efficient and integrative systems to use for your practice, be sure to contact us to discuss the best options for your business.
Articles with this disclaimer may not represent the beliefs or core values of Apex EDI. The following is simply a summary taken from the industry’s general community to help readers stay up-to-date on what people are talking about.