How Can I Use Reporting and Analytics to Grow My Practice?

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Growing your therapy practice is an exciting adventure to embark on. While thrilling, there are many details that go into a growth strategy. Mental and behavioral health providers need to have a firm understanding of both the patient and business sides of their practice to make decisions that help them scale and grow their business. 

As a therapist, your natural inclination is always going to be to lean on the patient side of decision-making. The question you ask yourself most is, “what is best for my patient?” You don’t spend your time thinking about “What is best for my business?” 

The reality is the two are not mutually exclusive. Providers and practice executives can rely on reporting and analytics software to grow their practice and make important decisions that will help improve patient care. 


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Benefits of Utilizing Quality Reporting and Analytics Software: 

Reporting and analytics software for therapists is a tool designed to give you insight into all of the inner workings of your organizations. Data is everything in this field. Information is how providers make critical decisions for their clients and patients, and it is how executives plan for growth. By utilizing a quality reporting tool for therapy practices, you can have both. Benefits of data-driven software for therapists include: 

  1. Improved Patient Care – Patient care is always the most important aspect of any mental and behavioral health organization. The rest doesn’t matter if you are not offering top-of-the-line care to patients who need it. Reporting software for therapists helps you leverage data to improve patient care by giving you insight into key client data that bridges gaps between you and your client base. For example, providers can see which patients have canceled their appointments with just a few clicks, making it easy for you to follow up with them to make sure they reschedule. 
  2. Forecasting – Financial forecasting is the process of determining what your organization will need in the future to run effectively. For in-patient behavioral health facilities, this might mean beds or supplies, and for therapy practices, this might mean staff or office space. The ability to accurately forecast financial needs is an incredible business tool that makes sure you are set up to effectively serve future clients and patients. Without it, you risk being low on resources, being understaffed, and deserving the patient. Reporting and analytics software can give you key insights that help you make accurate predictions. 
  3. Track KPIs – Key Performance Indicators (KPIs) are financial measurements that organizations use to gauge the status of their revenue cycle. These are important metrics that help practices understand whether or not their bottom line is moving in the right direction. Understanding this data enables providers to pinpoint where weak points are in their revenue cycle and implement solutions so that they do not continue. 
  4. Compliance – Compliance is key to any successful mental health organization. Reporting can help you stay on top of compliance by making sure everyone within your organization is up to date on their progress notes and signatures. 

Features of Quality Reporting/Analytics Software for Therapists: 

The benefits don’t stop there, but it’s important to know what to look for in quality reporting and analytics software for therapists. Not all software is created equal. Providers need technology that is equipped to give them all of the data they need to offer the best patient care and grow their practice. Features to look for include: 

  1. Appointment Data – Gain insight into canceled appointments, no-shows, session units, group attendance, detailed attendance, attendance by service type, and even your retention rate. 
  2. Client Data – Reporting and analytics software should come with a window into client intake information, data regarding clients served, and detailed client reports. 
  3. Billing & Revenue – You should always know what is going on with every aspect of your revenue cycle. Look for a tool that offers a look into your daily billing, invoice aging, service billing, staff billing, write-offs, payments, payment methods, payroll, credit charges, and more. 
  4. Client Demographics – What types of patients are you working with? Get a snapshot of your demographic analytics. 
  5. Cases & Notes – Want to know which cases are open, assigned, or closed? How about which assessments are due by which therapists, which progress notes are missing, or which need signatures? The right reporting tool can help. 
  6. Referral Tracking – Track referrals both in and out of your practice to understand both where they’re coming from and where they’re going. 

TheraNest is here to help with the best reporting and analytics software available for therapists today. Our solution is perfect for any mental or behavioral health organization looking to gain in-depth insight into the data within every facet of their practice. To learn more, click here


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