Therapy Brands Celebrates Mental Health Providers!

Mental Health Awareness Month (1) 1

Mental Health Awareness Month

Mental Health with Substance Use Recovery

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Procentive Professional

Compare Our Best-in-Class Features

When you compare our features and pricing, you’ll see why Procentive offers outstanding value to your business.

Client Portal

Offer convenient, secure web access to your clients

With Procentive’s client portal, your clients and their designated representatives can login to a secure portal to schedule appointments and view pertinent information. Customize your agency’s portal with your logo and matching colors. With Procentive’s integrated Telehealth services, you can continue care at a distance, save time for both staff and patients and minimize canceled appointments. Communicate electronically with our fully web-based platform, access patient information, care plans and generate reports through our easily accessible HIPAA-compliant software. Clients access their Telehealth session through a secure URL – no software download needed.


View care team info
View past and future appointments
Request or schedule a new appointment
Cancel an appointment
View clinical documents (can be limited)
Securely send messages between staff and client
View and download monthly statements
View current medications, labs, and billed procedure codes

Clinical EHR

Automatically connect case notes, treatment plans, & progress notes to billing with clinical data flows

With Procentive’s EHR solutions, access to your client records is quick and easy. Your electronic chart is as easy to use as paper records, with some big differences: they’re always available and always complete. Client data flows from assessment to treatment plan to progress notes automatically saving you valuable time. And while you are completing your notes, Procentive is creating a clean bill in the background, helping you increase collections.


Complete demographic information
Recent sessions
Notifications and warnings
Automatic reminders
Advance search capability
Electronic prescriptions, with digital signatures
Fax into and out of the system
Document management
Anytime, anywhere access to patient history
Quickly document and track assessments
Electronically plan, document and track treatments
Easily manage medication
Electronically sign and authorize documents
Automatically track and manage client authorizations

Front Office

Eliminate errors with point-and-click scheduling and demographics

Procentive’s EHR solutions make scheduling simple. Customizable views, color coding, and alerts help eliminate errors in central scheduling. Procentive can also decentralize scheduling by enabling staff to manage their own calendars and appointments.


Group staff by program, specialty, or any other criteria
View by day, week, month or team
Set time increments from 5 to 60 minutes
Define “availability blocks” and appointment type
Track appointment status
Verify billing status
Schedule for “first available” by a number of variables
Set automatic notifications
Scan, save and associate documents
Store patient information and demographics
Field incoming calls smoothly
Track tasks and create automatic reminders
Schedule conflict-free appointments
Simplify system administration
Easily manage documents

Billing & Financial

Improve your cashflow and submit clean claims every time

Procentive’s practice management solutions give you better control over cash flow with real-time tracing of AR. Your bills are compiled automatically as your clinic documents encounters. You’ll never bill for a service that was not performed and you’ll never omit legitimate charges. It even checks for payers, eligibility, authorizations and errors, so you don’t have to.


Create and report against budget forecasts
Enter, track, and report payments from all types of funding sources
Track billable and non-billable services
Create HIPAA compliant transactions
Receive electronic remittances
2-click billing
Improve cash flow
Medicaid and Medicare
Third party payers
Fee for service
CMS 1500 and UB04
Automatic scrubbing
Posting payments, credits, refunds
Aging receivables and collections
Robust search
One click reporting

Workflow Engine

Ensure compliance and improve process efficiency

Procentive’s practice management solutions easy-to-use workflow engine makes every task that depends on exchanging information simpler, and ensures it gets done, which is often the difference between being in and out of compliance. It eliminates miscommunications and sends alerts to remind your people when work items are outstanding.


Create custom alerts and automated reminders
Tie tasks to other records in the system
Track work progress and history across multiple staff
Dozens of triggering events that create tasks and deliver notifications
Organize processes by status, priority, and phase
Automatic transition between staff and phase


Easily track clinical, financial and management metrics with robust reporting’s practice management solutions offer more than 120 standard reports, and producing custom clinical, fiscal and management reports is a matter of just a few clicks. You will be able to view, filter, sort and track data far more effectively, and your report documentation will be uniform and professional.

Procentive reports include caseload reports, timesheet reports, state/county regulatory or compliance reports.


Clients reports
Staff reports
Utilization/productivity reports
Diagnosis reports
Claims reports
Accounts receivable reports
Allocation of payments reports
Forecasted and actual results reports

Practice Planners®

Create a treatment plan in 20 minutes or less with more evidence-based and best practice intervention detail than you would ever add without this clinical tool. You do not have to reinvent the wheel every time you write a treatment plan. Practice Planners® presents you with a wide menu of choices for treatment interventions and you only have to point and click to select those you want in your client’s plan. Point, click, and print. It’s that easy and that fast using Practice Planners®.


Create plans in less than 20 minutes
Features evidence-based interventions
Offers wide menu of choices

Strengths and Difficulties Questionnaire (SDQ)

The Strengths and Difficulties Questionnaire (SDQ) is a brief behavioral screening questionnaire focused on 3-16 year olds. It exists in several versions to meet the needs of researchers, clinicians and educationalists. All versions of the SDQ assess approximately 25 attributes, some positive and others negative. Utilizing the SDQs requires a signed agreement. The SDQs are chargeable annually at $0.60 cents per created SDQ form (i.e. saved, used, created, reviewed with test client or not).


Acts as a guideline for what treatment is best for a client
Entering information directly into Procentive saves paper entry and then transferring data online
7 SDQ questionnaires with an additional 7 “follow up” SDQ questionnaires
SDQs in Spanish are also available


Allow your clients to keep their sessions with your practice without having to leave the comfort of their home. Procentive is partnering with thera-LINK to provide an industry-leading telehealth video platform that is easy to use and HIPAA-compliant. Take your practice online with telehealth provided by thera-LINK.


Let clients schedule themselves based on your availability
Supports individual or group sessions
Securely chat with clients in session