The Echo Group offers our customers the choice of contracting for our products as a fully owned, self-hosted solution or through a Cloud-based Software as a Service (SaaS) approach. With Echo’s Hosting Services, you access our products through a web browser with no local software installation. Software licenses, hosting, and software maintenance fees are all bundled into a single subscription fee.
EchoVantage is a web-based product, and we offer both a SaaS-based and self-hosted option.
A customizable web portal offers your staff software access along with the ability to add other resources that serve as your organization’s intranet.
We manage upgrades and ongoing maintenance of Echo software and all related products, with 99.99% guaranteed uptime.
In addition to the standard application support during business hours, SaaS support is available 24/7 365 days a year for system down and related critical issues.
Every evening, we place a copy of your database on our secure FTP site. You own your data, and we ensure your access.
Regular transaction log backups, data moved to a remote site, and disaster planning is never more than 15 minutes away.
Uptime
Support
We’re happy to help you choose the plan that’s right for you. Call our team for help.