Mental Health with Substance Use Recovery

Mental Health with Substance Use Recovery

EchoVantage

Capabilities

Cloud Services

Cloud Services Features

The Echo Group offers our customers the choice of contracting for our products as a fully owned, self-hosted solution or through a Cloud-based Software as a Service (SaaS) approach. With Echo’s Hosting Services, you access our products through a web browser with no local software installation. Software licenses, hosting, and software maintenance fees are all bundled into a single subscription fee.

Designed for Flexibility

EchoVantage is a web-based product, and we offer both a SaaS-based and self-hosted option.

Customizable Web Portal

A customizable web portal offers your staff software access along with the ability to add other resources that serve as your organization’s intranet.

Outstanding Performance

We manage upgrades and ongoing maintenance of Echo software and all related products, with 99.99% guaranteed uptime.

Support When You Need It

In addition to the standard application support during business hours, SaaS support is available 24/7 365 days a year for system down and related critical issues.

Own Your Data

Every evening, we place a copy of your database on our secure FTP site. You own your data, and we ensure your access.

Ready for a Disaster

Regular transaction log backups, data moved to a remote site, and disaster planning is never more than 15 minutes away.

SaaS, The Solution

Get a user-friendly application that provides the data you need and has a disaster recovery plan. Plus, we manage the IT overhead.
24/7/365 connectivity support
Production and sandbox environments
Automatic upgrades
15-minute transaction log backups/full nightly backups
Backups available 24×7 from Secure FTP server
90-day backup retention
Disparate Fiber Internet circuits
Replication to Disaster Recover Center

99%

Uptime

24/7

Support

What our users are saying:

Frequently Asked Questions

The web portal provides the ability to enter new users without reaching out to The Echo Group.
Yes, we will work with you to move your database and set you up on the SaaS environment.
We maintain databases for 90 days, and you may retain copies of your database based on your retention policy.

See Our Software In Action

The best way to learn about our software is to see our software.

Questions?

We’re happy to help you choose the plan that’s right for you. Call our team for help.

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