BetterHelp Terms and Conditions
Therapy Brands
BetterHelp Referral Program Terms and Conditions
These BetterHelp Referral Program Terms and Conditions (the “Terms and Conditions”) establish a legal agreement between you (the “Referred Customer”) and Therapy Brands Holdings, LLC, a Delaware corporation, with offices at 2 20th Street N., Suite 500, Birmingham, Alabama 35203, on behalf of itself and its subsidiaries and affiliates (“Therapy Brands”), herein being collectively referred to as the “Parties.”
Therapy Brands has provided a website link to select customers of Therapy Brands referring employees of those customers to become a counselor for Compile, Inc. dba BetterHelp (“BetterHelp”). By the customer’s employee submitting an application via the link provided and being accepted as a counselor at and by BetterHelp (“Referred Counselor”), both the Referred Customer and Referred Counselor agree to and are bound by these Terms and Conditions. These Terms and Conditions incorporate any documents or materials referenced herein. By having a Referred Counselor, Referred Customer may qualify for a discounted product rate from Therapy Brands, as described by herein.
Therapy Brands may modify these Terms and Conditions at its discretion, at any time without notice.
Eligibility
In order for Referred Customer to qualify and/or receive a discounted product rate from Therapy Brands, the following conditions must be met:
- Referred Customer shall be an active customer of TheraNest, LLC or My Client Plus, LLC;
- Referred Counselor shall be over the age of eighteen (18);
- Referred Counselor shall successfully submit an application to be a counselor on the BetterHelp platform using the trackable link within thirty-one (31) days of receiving the link provided by Therapy Brands;
- Referred Customer and Referred Counselor shall not clear their online cookies prior to or during application submission;
- Referred Counselor shall utilize the same email address throughout the application process, and if possible, the same email utilized with Therapy Brands;
- Referred Counselor shall create and complete an account with BetterHelp, including the submission of the counselor’s license number;
- Referred Counselor shall not be a computer-generated user, such as a robot, spider, computer script or other automated, artificial, or fraudulent method to appear like an individual, real live person (as determined by BetterHelp or Therapy Brands);
- Referred Counselor shall not use pre-populated fields;
- Referred Counselor shall not be reasonably determined by BetterHelp to be a fraudulent, incomplete, or a duplicate applicant;
- Referred Counselor shall complete all of the information required, successfully submit the application and be approved for the BetterHelp platform by BetterHelp within ninety (90) days of the application submission described herein;
- Referred Counselor shall perform at least one (1) hour of compensable work for BetterHelp (i.e. becomes an “Active Provider” as determined by BetterHelp); and
- Referred Counselor shall comply with the terms, conditions, guidelines, and policies of any third-party services used in connection with these Terms and Conditions or incorporated into the services offered by BetterHelp.
For the avoidance of doubt, Referred Customer will only be eligible for a discount from Therapy Brands in accordance with this section if Referred Counselor utilizes the website link provided by Therapy Brands for the application submission and submits that application before Referred Counselor is approved or accepted by BetterHelp as a counselor.
Discount for Products
A Referred Customer who is compliant and qualifies under these Terms and Conditions shall receive a product discount within sixty (60) days of Therapy Brands receiving eligibility confirmation from BetterHelp. This discount is subject to change or discontinuance at any time, without notice, at the discretion of Therapy Brands. The maximum discount provided to a Referred Customer shall not exceed the amount owed to Therapy Brands.
Limitation of Liability
IN NO EVENT SHALL THERAPY BRANDS BE LIABLE FOR ANY UNAVAILABILITY OR INOPERABILITY OF THE LINKS, WEB SITES, TECHNICAL MALFUNCTION, COMPUTER ERROR, CORRUPTION OR LOSS OF INFORMATION, OR OTHER INJURY, DAMAGE OR DISRUPTION OF ANY KIND. IN NO EVENT WILL THERAPY BRANDS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PERSONAL INJURY / WRONGFUL DEATH, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THERAPY BRANDS HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. THERAPY BRAND’S CUMULATIVE LIABILITY, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE DISCOUNTS PROVIDED BY THERAPY BRANDS TO REFERRED CUSTOMER OVER THE PRIOR 3 MONTHS.
Ratification
Except as expressly supplemented by these Terms and Conditions, all terms, covenants, and conditions of the Terms of Use and/or other agreements between Therapy Brands and Referred Customer are hereby confirmed and ratified and remain in full force and effect and constitute valid and binding obligations of Therapy Brands and Referred Customer enforceable according to the terms thereof.
External Links
The website link provided by Therapy Brands is a link to a website maintained by third parties. Please be aware that we exercise no control over linked sites and Therapy Brands is not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures, and the Referred Counselor is encouraged to view the privacy policies of these other sites before providing any personal information. Referred Counselor and Referred Customer hereby acknowledge and agree that Therapy Brands is not responsible for the privacy practices, data collection policies and procedures, or the content of such third-party sites, and both hereby release Therapy Brands from any and all claims arising out of or related to the privacy practices, data collection policies and procedures, and/or the content of such third-party sites.
Non-Disparagement.
Referred Customer and Referred Counselor agree that they will not, either on their own account or directly or indirectly in conjunction with or on behalf of any other person or entity, disparage, defame, impugn, damage, or assail Thery Brand’s reputation; nor shall they make any communication about Therapy Brands that would make the recipient likely to question the integrity, competence, good character, professionalism, or product quality.
Additional Terms
These Terms and Conditions shall also incorporate any and all terms and conditions currently agreed to for services provided by Therapy Brands to Referred Customer.