TheraNest is always listening to your feedback to improve our platform. We know your time is precious, and your clients’ well-being is your top priority. That’s why we’re thrilled to announce several new features designed to simplify your workflow, enhance your security, and give you more time to focus on what matters most—your clients.
Here’s a closer look at what’s new and how these updates can help your practice thrive:
Now Live: Multi-Factor Authentication (MFA)
Security is a top concern for any mental and behavioral health provider, and we’re here to help you protect your practice and sensitive client data. With that in mind, we’ve introduced Multi-Factor Authentication (MFA), an optional but powerful security feature that adds an extra layer of protection.
With MFA, staff members will need two things to log in:
- Their password.
- A verification code sent to their email.
This step ensures that even if someone knows your password, they can’t access your account without physically accessing the email account linked to TheraNest.
As an administrator, you can enable MFA for your entire organization, or for specific staff members. MFA is optional but highly recommended.
Coming in early 2025: Individual Note Improvements
We know how important accurate and efficient documentation is in your daily work – and how long it takes. So, we’re rolling out updates to individual notes that will save you time and make compliance even easier.
Here’s what you can look forward to:
- Change Note Templates Mid-Note: Need to switch templates while writing a progress note? No problem! You’ll be able to make changes without starting over or navigating back and forth, giving you more flexibility.
- Streamlined Navigation: Signing a note or hitting the “Back” button? You’ll be able to move seamlessly to other areas of TheraNest without losing your place.
- Document Start and End Times: You can now document the start and end times of sessions directly in the notes, which is not only convenient but also helps meet insurance compliance requirements.
- Assign Supervisors: Administrators will have the ability to assign supervisors to notes, ensuring proper oversight and accountability.
Coming in early 2025: Prepay Option for Telehealth
Telehealth has become an essential tool for many providers, and we’re making it even easier to manage payments for virtual sessions. With our new Prepay Option, clients will be prompted to pay for their telehealth appointment before joining the session.
Here’s how it works:
- Clients can prepay their copay or the full session amount.
- Payments are applied before an invoice is created, streamlining your billing process.
This feature will secure your payment (saving you the hassle of chasing payments after sessions) and offer clients a clear, upfront understanding of their session costs, enhancing transparency and trust. And, of course, it makes managing your cash flow even easier.
Why These Updates Matter
These new features – whether it’s the added security of MFA, the improved functionality of individual notes, or the convenience of the telehealth prepay option – are all designed with your needs in mind. Our goal is to help you spend less time on administrative tasks and more time engaging with your clients, providing better care, and ultimately, running a more effective practice.
Stay in the Loop
We’re continuously improving TheraNest, and we want you to stay informed every step of the way. To see what’s new, simply click the “What’s New” icon inside the product. Release notes are posted every other week, so you’ll never miss an update!
Thank you for trusting TheraNest as your practice management solution. Your feedback drives everything we do, and we’re excited to keep growing with you. If you have any thoughts or suggestions, we’re always here to listen.
