Breaking Barriers: The 988 Suicide & Crisis Lifeline Adds ASL Services

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The 988 Suicide & Crisis Lifeline Adds ASL Services

If you or someone you know are experiencing a mental health crisis, call or text  988, the 988 Suicide & Crisis Lifeline. You can also chat with them at https://988lifeline.org/chat. También está disponible en español.

Mental health is a critical aspect of overall well-being, and it is important to ensure that all individuals have access to the support they need, regardless of any disabilities they may have. In a groundbreaking move towards inclusivity, the 988 Suicide & Crisis Lifeline has recently announced the addition of American Sign Language (ASL) services for deaf and hard-of-hearing individuals. This will undoubtedly amplify the impact of the lifeline, bridging the communication gap and potentially saving countless lives.

Users can use the service by using the “ASL now” button on the 988 Lifeline website or by dialing (1-800273-8255) with a phone capable of making video calls.

This follows 988’s continuing goal of expanding services to reach more people.

Why 988 Needs ASL Services

Deaf and hard-of-hearing individuals face unique challenges when accessing mental health and crisis services. Limited access to accurate and timely communication can exacerbate feelings of isolation and frustration, making it difficult for these individuals to seek help during distressing times. There is evidence that being able to communicate with someone can help reduce suicide ideation, and 988’s Lifeline has already received more than 20 million calls.  The addition of ASL services to the 988 Suicide & Crisis Lifeline recognizes the importance of catering to the diverse needs of all individuals, reaffirming the commitment to mental health support for all.

Breaking Down Communication Barriers
Communication is the cornerstone of every meaningful interaction, and for deaf and hard-of-hearing individuals, it plays an even more pivotal role. The inclusion of ASL services will bridge the gap between sign language users and crisis helpline operators, ensuring clear and effective communication in critical situations. Trained ASL interpreters will be readily available 24/7 to facilitate communication between callers and helpline professionals, offering a sense of comfort and understanding to those struggling with their mental health.

Empowering Deaf and Hard of Hearing Individuals
By offering ASL services, the 988 Suicide & Crisis Lifeline empowers deaf and hard-of-hearing individuals to take control of their mental well-being. This ensures that everyone, regardless of their hearing status, can access the support they need during moments of distress. With access to ASL interpreters, deaf and hard-of-hearing individuals can articulate their emotions, thoughts, and concerns, paving the way for tailored assistance that aligns with their specific needs.

Improving Mental Health Outcomes
The impact of the 988 Suicide & Crisis Lifeline’s addition of ASL services cannot be understated. By removing communication barriers, individuals from the deaf and hard-of-hearing community will be able to express themselves in their preferred language, making it easier for helpline operators to assess their situation accurately. This enhanced understanding will lead to improved mental health outcomes, as professionals can provide more personalized support, offer coping strategies, and direct callers to appropriate resources within their communities.

Raising Awareness and Encouraging Inclusivity
The introduction of ASL services to the 988 Suicide & Crisis Lifeline is an opportunity to raise awareness about the challenges faced by the deaf and hard-of-hearing community in accessing mental health resources. This vital step towards inclusivity serves as a reminder to society at large about the importance of removing barriers and building a more inclusive and compassionate society. It also highlights the need for other crisis helplines and support services to follow suit, ensuring equitable access for all.


Inclusivity is the bedrock of a compassionate society, and by integrating ASL services, the 988 Suicide & Crisis Lifeline has demonstrated a remarkable commitment to mental health support for all. Embracing ASL interpreters as a valuable resource fosters better communication and understanding between deaf and hard-of-hearing individuals and helpline professionals, potentially saving lives in times of crisis. This step paves the way for a more inclusive future, where accessibility and support are readily available to everyone, regardless of their disabilities.

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